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Last updated: 13 September 2024

1. Acceptance of Terms

By accessing, browsing, or using this Website, you signify your understanding and agreement to comply with these Terms and Conditions, our Privacy Policy, and any other applicable policies or guidelines posted on the Website. If you do not agree to these Terms and Conditions, you must not use the Website.

Additionally, GiftsWaves reserves the right to modify or update these Terms and Conditions at any time. Continued use of the Website after any changes are posted constitutes your acceptance of the revised Terms and Conditions.

Welcome to GiftsWaves. These Terms and Conditions govern your use of our website located at www.giftswaves.com (the “Website”) and any services, products, or content provided by GiftsWaves (“we”, “us”, or “our”). By accessing or using our Website, you agree to be bound by these Terms and Conditions.

2. Eligibility

To access and use the GiftsWaves Website, you must meet the following criteria:

Age Requirement: You must be at least 18 years of age or the legal age in your jurisdiction to enter into a legally binding contract. By using the Website, you represent and warrant that you meet this age requirement and that you have the legal capacity to agree to these Terms and Conditions. If you are under 18, you may only use the Website under the supervision of a parent or legal guardian who agrees to these Terms and Conditions on your behalf.

Legal Authority: You further confirm that you possess the necessary legal authority to enter into this agreement. If you are using the Website on behalf of an organization or legal entity, you warrant that you are authorized to bind that entity to these Terms and Conditions.

Accurate Information: You agree to provide truthful, accurate, and up-to-date information during the account registration process or when making purchases. Any failure to provide correct information or intentional misrepresentation may result in the suspension or termination of your access to the Website and may lead to further legal action.

3. Use of the Website

To utilize certain features or services on our Website, such as purchasing gift cards or saving personal preferences, you may be required to create an account. When you register for an account, you agree to the following terms:

Account Information: You are required to provide accurate, complete, and up-to-date information during the registration process. This includes your name, email address, payment details, and any other relevant information. Failure to provide accurate information may result in your account being suspended or terminated.

Account Security: It is your responsibility to maintain the security and confidentiality of your login credentials, including your username and password. You agree not to share your login information with any third party and to immediately notify GiftsWaves if you suspect that your account has been compromised or accessed without authorization.

Account Activity: You are fully responsible for any activity that occurs under your account, whether authorized by you or not. GiftsWaves will not be held liable for any loss or damage resulting from unauthorized access to your account. You agree to indemnify us for any damages, losses, or liabilities incurred as a result of unauthorized account use.

Suspension or Termination: We reserve the right to suspend or terminate your account without prior notice if we suspect any unauthorized use, fraudulent behavior, or violation of these Terms and Conditions. Additionally, repeated violations or suspicious activities may result in permanent termination of your account.

4. Product Information and Availability

We strive to provide the most accurate, complete, and up-to-date information regarding all of our gift cards, including product descriptions, pricing, images, and availability. Our goal is to ensure that you have access to clear and accurate details to help you make informed purchasing decisions. However, while we make every effort to maintain this accuracy, unforeseen changes or errors can sometimes occur.

Product Availability: We cannot guarantee that all products listed on our Website will always be available. Inventory levels may fluctuate, and certain gift cards may become temporarily or permanently unavailable due to supplier limitations, changes in demand, or other operational factors.

Modifications and Discontinuation: We reserve the right to modify, update, or discontinue any product or service at any time, without prior notice. This includes but is not limited to adjustments to pricing, product descriptions, and the overall availability of gift cards. Such changes may be necessary due to shifts in supplier relationships, industry trends, or internal policy updates.

Accuracy of Information: While we aim to provide the most current and precise information, there may occasionally be errors or omissions regarding product details. In such cases, GiftsWaves reserves the right to correct any inaccuracies and cancel orders placed for products that were misrepresented, with a full refund issued for any payments made.

Our commitment to accuracy and transparency means that we continuously work to improve the information provided on the Website. If you encounter any discrepancies or have questions about a product, we encourage you to contact our customer support team for clarification.

5. Pricing

At GiftsWaves, we strive to offer competitive and transparent pricing for all of our products. However, please be aware that:

Price Adjustments: All prices displayed on the Website are subject to change without prior notice. While we make every effort to maintain consistent pricing, fluctuations in market conditions, supplier adjustments, and other operational factors may necessitate updates to product prices.

Effective Pricing: The price applicable to your order will be the price displayed at the time of purchase. Once you complete your transaction, the amount charged to your selected payment method will be based on this confirmed price, inclusive of any applicable taxes and fees.

Pricing Errors: While we strive for accuracy, occasional pricing errors may occur due to system glitches or human error. In the event that a product is mistakenly listed at an incorrect price, we reserve the right to cancel any orders placed at the erroneous price, even if your payment has already been processed. In such cases, we will promptly notify you of the error and provide a full refund for the incorrect amount.

6. Payment

To ensure a secure and seamless purchasing experience, GiftsWaves employs industry-leading payment processing solutions. By completing a transaction on our Website, you agree to the following:

Payment Authorization: By submitting your payment information during the checkout process, you authorize us to charge the specified payment method for the total amount of your purchase, including the price of the product(s), applicable taxes, fees, and any associated shipping charges (if applicable).

Accepted Payment Methods: We accept various payment methods, including major credit cards and other secure payment options as provided by our payment gateway partners. All transactions are processed in the currency specified at the time of checkout, and you are responsible for ensuring that your payment information is accurate and up to date.

Payment Security: To safeguard your personal and financial information, all payments are processed securely using encryption and industry-standard security protocols. GiftsWaves does not store or retain any payment card details. Your payment information is transmitted directly to our trusted payment gateway providers, who handle the transaction on our behalf.

Fraud Prevention: In the interest of preventing fraud, GiftsWaves may conduct verification checks before processing payments. If we suspect any fraudulent or unauthorized activity, we reserve the right to delay or cancel your order until further verification is completed. Should your order be flagged for verification, you will be contacted by our team for further information.

7. Delivery of Gift Cards

At GiftsWaves, we are committed to ensuring the prompt and secure delivery of your electronic gift cards. Once your payment has been successfully processed, we will deliver your gift card(s) via email to the address provided during the checkout process. To ensure a smooth experience, please note the following:

Email Delivery: Electronic gift cards are delivered directly to the email address entered at checkout. It is the customer’s responsibility to ensure that the email address is correct, complete, and active. Please double-check your email information before finalizing your order to avoid any delivery issues.

Delivery Timeline: In most cases, electronic gift cards are delivered within minutes after the payment is processed successfully. However, delivery times may vary depending on factors such as payment verification, system processing times, or network conditions. If there are any delays, we will make every effort to notify you promptly.

Accuracy of Information: We cannot be held responsible for delivery delays or non-receipt of gift cards caused by inaccurate or incomplete information provided by the purchaser. This includes errors in the email address, or issues such as full inboxes, spam filters, or email service provider problems. To avoid such issues, ensure the email address entered is accurate and free of typos.

Email Delivery Issues: If you do not receive your gift card within a reasonable time after the successful completion of your payment, please check your spam or junk mail folder, as some email services may mistakenly categorize automated messages. If you are still unable to locate the email, please contact our customer support team at support@giftswaves.com, and we will be happy to assist you in resolving the issue.

Delayed or Failed Delivery: In rare instances, technical difficulties or network outages may result in delayed or failed delivery of your gift card. If you experience a significant delay, we recommend reaching out to our customer service team for assistance. We are committed to investigating and resolving any technical issues that may affect the timely delivery of your gift card.

Non-Transferability: Please note that once delivered, the gift card is considered the property of the recipient, and it is non-transferable. The purchaser assumes responsibility for ensuring that the intended recipient receives the gift card. GiftsWaves cannot modify or reassign a gift card once it has been delivered and activated.

We strive to provide a seamless and prompt delivery experience, and we are always available to help with any issues that arise. If you encounter any problems with the delivery of your gift card, please reach out to our support team, and we will work to resolve the issue as quickly as possible.

8. Refunds and Returns

Due to the nature of gift cards, all sales are final. No refunds or exchanges will be provided unless required by law. Please ensure that you review your order carefully before completing the purchase.

9. Intellectual Property

All content and materials available on the GiftsWaves Website, including but not limited to text, graphics, logos, images, icons, designs, photographs, audio clips, video clips, data compilations, and software (collectively referred to as “Content”), are the exclusive property of GiftsWaves or its content suppliers and are protected by applicable intellectual property laws, including but not limited to copyright, trademark, trade dress, and patent laws. This proprietary content is provided to you solely for personal, non-commercial use, and its ownership remains with GiftsWaves or its licensors.

Ownership of Content: The Content found on this Website is owned or licensed by GiftsWaves and is protected by global intellectual property laws. This includes the underlying code, structure, and design of the Website, as well as all brand elements, logos, trademarks, trade names, and distinctive appearances associated with GiftsWaves. Any unauthorized use, reproduction, modification, or exploitation of the Content, in whole or in part, without the express prior written consent of GiftsWaves, is strictly prohibited.

Restrictions on Use: By using this Website, you agree that you will not engage in any of the following activities:

Copying, reproducing, distributing, republishing, downloading, displaying, posting, or transmitting any part of the Content in any form or by any means, including but not limited to electronic, mechanical, photocopying, recording, or other methods.
Modifying, adapting, translating, or creating derivative works based on the Website or its Content.
Using any of the Content, including text, images, or logos, for commercial purposes without obtaining prior written permission from GiftsWaves. Removing, obscuring, or altering any proprietary rights notices or disclaimers contained in or on the Website.
Engaging in any use of data mining, robots, or similar data gathering and extraction tools to collect Content from the Website.

Limited License for Personal Use: GiftsWaves grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website and its Content for personal, non-commercial purposes only. This license does not allow you to:

• Resell or commercially exploit the Website or its Content.
• Reproduce, duplicate, copy, or otherwise use any Content for any commercial purpose without the express written consent of GiftsWaves.
• Modify, reverse-engineer, decompile, or disassemble any aspect of the Website or the underlying software.

Trademarks: The trademarks, logos, and service marks displayed on the Website (collectively, “Trademarks”) are registered and unregistered trademarks of GiftsWaves and/or its licensors. Nothing on this Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademarks displayed on the Website without the prior written permission of GiftsWaves or the respective trademark owner. Misuse of any Trademarks or any other Content displayed on the Website is strictly prohibited.

Enforcement of Intellectual Property Rights: GiftsWaves takes the protection of its intellectual property very seriously. We reserve the right to pursue legal action against any individual or entity that violates or infringes upon our intellectual property rights. This includes but is not limited to seeking damages, injunctive relief, or any other remedies available under applicable law.

Termination of Access: Any violation of these intellectual property provisions may result in the immediate suspension or termination of your access to the Website, as well as potential legal action. GiftsWaves reserves the right to seek all legal and equitable remedies available for any unauthorized use of the Website or its Content.

We appreciate your cooperation in respecting our intellectual property rights. For any inquiries regarding permissions or questions about intellectual property, please contact our support team at support@giftswaves.com.

10. Limitation of Liability

To the fullest extent permitted by applicable law, GiftsWaves and its affiliates, officers, directors, employees, agents, suppliers, licensors, or service providers shall not be held liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, whether foreseeable or unforeseeable, arising out of or in connection with your use of the Website, your inability to use the Website, or the purchase of any products or services from the Website.

This limitation of liability applies to all claims, regardless of whether they are based on contract, tort (including negligence), warranty, strict liability, or any other legal or equitable theory.

11. Changes to the Terms and Conditions

GiftsWaves reserves the right to modify, amend, or update these Terms and Conditions at any time and at its sole discretion. Any changes or revisions made to these Terms and Conditions will take effect immediately upon being posted to the Website, unless otherwise specified.

Notification of Changes: While we are not required to provide prior notice of changes, we may notify users of significant modifications through announcements on the Website or via email notifications. However, it remains the user’s responsibility to periodically review these Terms and Conditions to stay informed of any updates.

Binding Acceptance: By continuing to access or use the Website after any changes have been made, you acknowledge and agree to be bound by the revised Terms and Conditions. If you do not agree with the revised terms, you must discontinue your use of the Website immediately. Your failure to do so constitutes your acceptance of the updated terms.

12. Contact Information

If you have any questions, concerns, or feedback regarding these Terms and Conditions or any other aspect of your experience with GiftsWaves, we encourage you to reach out to us. We value your input and are committed to providing timely and helpful responses to your inquiries.

Email Support: For general questions, concerns about these Terms and Conditions, or assistance with the Website, please email us at support@giftswaves.com.

We are committed to ensuring your satisfaction and a seamless experience with GiftsWaves, and we welcome any feedback that can help improve our services.